When you create an account in IserveU, on any issue you choose not to engage in, a candidate will carry the weight of your vote for you. This is called deferred voting, and is very similar to the current representative democratic process. The difference between deferred voting on IserveU and the current representative democratic process is that when an issue you are passionate about comes up for a vote, you have the ability to cast your vote as you see fit. If not, the person you elect can vote on your behalf. Our system takes the strengths from both representative and direct democracy letting people engage how they want to, from people who don't engage on many issues between elections, to people who want to have their say on every issue.
We expect people will rise to the challenge. When people know their input counts, they will be far more likely to participate. Secondly, right now all decisions are made based on individual votes by councillors. How all councillors come to these decisions is varied and could include direct engagement with the public, chatting with friends over coffee, or protecting an interest group they're a part of.
The reality is all individuals have beliefs that affect their voting decisions. The current system places trust in a handful of people. IserveU wants to put more power in the hands of the many.